Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
CPPSEC3101 Mapping and Delivery Guide
Manage conflict and security risks using negotiation
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | CPPSEC3101 - Manage conflict and security risks using negotiation |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit specifies the skills and knowledge required to manage conflict and security risks using negotiation techniques.It includes:reviewing and applying workplace procedures and policies including workplace health and safety (WHS) to comply with legal rights and responsibilitiesmaintaining situational awareness to identify and assess sources of conflict and risk, and selecting and implementing response options within the scope of own authorityusing negotiation and communication techniques to resolve conflict, minimise risk and encourage a shared approach to conflict resolutionworking with others to report, evaluate and improve response procedures.It applies to people working independently or under limited supervision as members of a security team.This unit may form part of the licensing requirements for people engaged in security operations in those states and territories where these are regulated activities. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Identify and assess conflict situation and select response option. |
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Element: Negotiate conflict resolution. |
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Element: Report, evaluate and improve conflict response procedures. |
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